Effective Date: 14/04/2025
Website: https://hawk-eye.co.in
Company: Hawkeye Digital Creators
These Terms and Conditions apply to all services offered by Hawkeye Digital Creators and govern your use of our website and services. By accessing our site or engaging in business with us, you agree to be legally bound by these terms.
1. Use of Website
You agree to use this site for lawful purposes only. Any attempt to hack, damage, exploit, copy, or disrupt this website or its operations will result in legal action.
2. Service Agreement & Email Acceptance
All communication regarding services, including proposals, quotations, timelines, scope of work, and revisions, will be shared via email or documented format. Suppose an agreement, scope document, or proposal is sent to the client via email and the client responds with approval or confirmation. In that case, that email will be treated as a legally binding agreement. No separate physical signature is necessary unless specified.
3. Payment Terms
- Payments are collected in full or in milestones depending on the service.
- A project is initiated only after the first payment is received.
- Delays in payment may delay or pause service delivery.
- Non-payment after work is delivered may result in legal recovery action.
4. Client Responsibilities
Clients must:
- Provide necessary access, content, or credentials on time.
- Respond to communication in a reasonable time frame.
- Review deliverables and request changes within the defined revision period.
Failure to comply may delay or impact service delivery.
5. Intellectual Property
All content, including designs, code, graphics, and branding developed during your project, remains the intellectual property of Hawkeye Digital Creators until full payment is made. After full payment, the ownership may be transferred, except for tools, templates, or third-party licensed items.
6. Confidentiality
We agree to keep your business data and project information confidential. Similarly, the client must not disclose our pricing, proposal format, or internal process to any third party.
7. Disclaimer
Unless explicitly stated in the contract, we do not guarantee exact results such as search engine ranking, leads, or traffic within a fixed time. Marketing results may vary depending on industry, budget, and competition.
8. Limitation of Liability
We are not responsible for:
- Losses caused by third-party platforms (hosting, social media, payment gateway, etc.)
- Client-side delays or lack of communication
- Any damage resulting from unauthorized use of our services or website
9. Termination of Services
We reserve the right to terminate services if:
- The client engages in abusive behavior
- Payments are overdue
- There is a breach of contract
In such cases, a partial or no refund will be applicable.